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Complaints

If you should have any complaints about the advice you receive or a product you have bought please write or call:

The Compliance Director
Tavistock Partners Ltd
The Lypiatts,
15 Lansdown Road,
Cheltenham, GL50 2JA

Telephone number 01242 420011.

The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk

Contact Us

If you have any questions about the procedures on how to make a complaint, please complete the form below and we will respond as soon as possible.  

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01242 420011

Head Office

Tavistock Partners Ltd

The Lypiatts,
15 Lansdown Road,
Cheltenham, GL50 2JA

Duchy Independent Financial Advisers and Duchy Navigator are trading styles of Tavistock Partners Limited (Company Number 05709133) which is authorised and regulated by the Financial Conduct Authority. FCA number: 449607.

Registered in England Registered O­ffice: 1 Bracknell Beeches Old Bracknell Lane Bracknell RG12 7BW Company Number 05709133

Will writing is not regulated by the Financial Conduct Authority.  Your home may be repossessed if you do not keep up repayments on a mortgage.